(919) 241-4950

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COMPANY BACKGROUND/COMMUNITY SUPPORT

Established in 1976, The Water Specialist remains locally and family owned, and unlike many other companies in the water industry, we are not a franchise. We strive to provide the highest quality of service to our customers and believe in building strong relationships through honesty and accountability.

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The Region's Leader

Our experience with water treatment, well pumps, water well services, septic services, customer service, and our dedication to constant growth, help maintain the solid reputation of The Water Specialist.

 

Why is the reputation of The Water Specialist so strong? It’s simple. We stand behind our products and services with an absolute commitment to the customer.

 

Highly-Trained & Knowledgeable Team

We are able to remain an industry leader year after year quite simply because of our people. We field teams of trained, dedicated technicians in an effort to provide a high level of service that is not readily available in the water treatment and well contracting business. In addition, the technicians are backed up by an administrative staff with a goal of 100% customer satisfaction.

All our technicians and field personnel spend 1-2 years as an apprentice assistant prior to working in the field on their own. We offer continuous training both in the classroom and in the field.

The Water Specialist is recognized as a "living wage" employer!

orange county living wage logoOrange County Living Wage. Local businesses and organizations that pay employees a living wage and promote a fair and just economy in Orange County NC and beyond. https://orangecountylivingwage.org/

Community Outreach

Josh Hope DonateBeing a homegrown company, a strong relationship with our community is important to us. We are always looking for ways to engage and support community organizations and individuals. One of our more recent endeavors has been with Josh’s Hope Foundation, just outside of Hillsborough, helping to build their shop bathroom.

Josh’s Hope Foundation serves residents of Central North Carolina, ages 18-35 who live with mental health conditions and/or struggle with a substance disorder.  They provide vocational skills, job preparedness, independent life skills and therapeutic supports customized to meet the individual needs of participants. “At Josh’s Hope, we believe that all young people struggling with mental-health issues deserve the support and resources they need to build a rewarding life. We want to remove obstacles and create opportunities for them,” Josh’s Hope Foundation, Inc.

Here is a recent article about our work with Josh’s Hope Foundation.

https://www.newsoforange.com/community/article_c989a132-21d8-11ec-b103-6beb1e4a2f27.html

Well Water Systems | Water Treatment Systems | Septic Systems

Call Us To Solve Water Issues Today!

(919) 241-4950

How may we assist you with your water problems?

At The Water Specialist, we’re dedicated to making our clients’ lives easier by ensuring their water well and septic systems operate seamlessly. Our goal is to provide such dependable service that they can go about their daily lives without giving their water systems a second thought.

Contact Us

Well Problems

Septic Problems

Water Quality Problems

IF YOUR PROPERTY DEPENDS ON A WELL OR SEPTIC SYSTEM,

LET US BE YOUR WATER SOLUTION PROVIDER.

Here’s why our clients choose us.

Availability

We are available to our customers. We spend as much time on the phone or in person to answer the customer’s questions and to make sure our customers understand their systems and its components. We also have technicians on call after hours to provide emergency service.

always available to offer service

Here’s why our clients choose us.

Honesty

We always give our customers options. We never tell a customer that something is broken when we know it is not. When advising a customer we give the best advice we can even if it means we may not benefit financially from it.

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Here’s why our clients choose us.

Local Experts

We are the local experts in our entire field of work. To our knowledge we are the only company in the state of NC that carries our collective group of licenses and expertise in Well Contracting, Well Pump Systems, Water Treatments Systems, Point of Sale Inspections, Plumbing, Septic System Operation/Repair/Installation and Pumping.

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Here’s why our clients choose us.

Teamwork

We are a great place to work. We provide stable good paying jobs with great benefits to our employees in a place they can make a career and grow. Training is continuous.

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Here’s why our clients choose us.

Trust

We do what is right even when no one is looking. Much of our work is done when the customer is not present or in areas that can’t be readily seen. It is important that we always do what is best even when no one is looking over our shoulder or can see our completed work.

water-filtration-trust

Here’s why our clients choose us.

Respect

We respect our customer’s property and time. We understand that the customer’s property and time are very valuable to them. We clean up the jobsite and communicate properly and promptly with them and make every effort to not waste the customer’s time.

well-septic-water-respect

Here’s why our clients choose us.

Customer Safety

We make our customers feel safe in their homes. We ensure our practices, products and employees are safe. We communicate unsafe situations to our customers.

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Here’s why our clients choose us.

Employee Safety

We operate with safety first in mind. We identify and communicate unsafe work conditions and practices promptly. We operate our vehicles safely on the roadways and in a manner we would like to see in our own neighborhood.

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Here’s why our clients choose us.

Satisfaction/Accountability

We want every customer to be satisfied every time. We stand behind our work. If something is not right then we will make it right. We understand that we are not always right and we will make mistakes but the customer should not have to pay for them.

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The Water Specialist

608 Cornerstone Ct.

Hillsborough, NC 27278

(919) 241-4950

Fully Licensed

Serving the Triangle Area of Central NC.  View Service Area

© The Water Specialist 2024 – 2024 All Rights Reserved